: About Us : Chronic Disease Management Team (CDMP)

Chronic Disease Management Team (CDMP)

Alana Haymes – Acting Program Manager – Chronic Conditions
We welcomed Alana to the team in February 2018 as the Project Officer. Prior to this Alana worked in the Deadly Choices team at the Institute for Urban Indigenous Health (IUIH) as the Clinical Integrations and Tobacco Coordinator.  In July 2018, Alana transitioned to the Acting Program Manager (Chronic Conditions) and in this role supports the Chronic Disease team, PIR and ITC team. Alana greatly enjoys working in Aboriginal and Torres Strait Islander health, engaging with the community and strengthening NCACCH’s partnerships in the region.

Nicole McDermott – Coordinator (Chronic Disease Management Program)
Nicole’s family orginate from the Darug people of Sydney NSW.  Nicole and her family have loved the transition from the Hunter Valley NSW to the Sunshine Coast lifestyle.  Nicole joined the NCACCH team in May 2015 to assist with our Chronic Disease Management Program as the Chronic Disease Support Facilitator.  Due to the growth of the program, late 2017 Nicole was promoted to Chronic Disease Program Coordinator where she continues to embrace the opportunity to work with our community to improve health outcomes.

Tania Burgess – Health Advocate (Chronic Disease Management Program)
Tania originally from South Gippsland, Victoria moved to the Sunshine Coast 11 years ago and joined the NCACCH team in March 2018. Tania has a primary health and chronic disease background and prior to NCACCH, spent five years working in Mornington Island and Camooweal. Tania is excited to be working and living back on the coast and looks forward to using her skills and knowledge, to help our community members understand and manage their health as well as encouraging clients to self manage their chronic conditions.

Mandy Nash – Support Officer (Chronic Disease Management Program)
Mandy was born in Gosford NSW and identifies as a proud Koori woman.  Mandy moved to the Sunshine Coast in 1995 and commenced employment with NCACCH in August 2018.  Mandy has over 8 years experience within the Medical Reception and also worked as a Pre-Employment Drug & Alcohol Medical Officer at Gladstone GP Super Clinic. Mandy has always had a strong desire to work with NCACCH and is very excited about her role, assisting and supporting our community within the CDMP Program.

Josie Waters – Chronic Disease Administration Officer
Josie is a proud Kamilaroi woman from St George, South West Queensland.  Josie moved to the Sunshine Coast in April 2019, to commence her new role with NCACCH.  Josie is an Aboriginal and Torres Strait Health Worker, with previous experience in reception, and as a Legal Secretary with ATSILS  in Toowoomba.  Josie is passionate about working with our Mob, and is very excited about her new role assisting and supporting clients within the NCACCH Chronic Disease Management Program.

Mark Daynes – Partners in Recovery (PIR) Support Facilitator
Mark was born in Singapore, immigrated to Australia 1962 and grew up at Boys Town, Engadine. Mark has experience across many sectors. Mark was a Support Worker with the Housing and Accommodation Support Initiative (HASI) NSW for 10 years. HASI is a recovery oriented program which aids a persons independence and resilience.  Mark moved to the Sunshine Coast after accepting a position in case Management with the CHIME Program in Nambour.  Mark joined the NCACCH team in April 2018 and says that he is very happy to be here.




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8/8 Innovation Parkway BIRTINYA Queensland 4575

Phone: 07 5346 9800 | Fax: 07 5346 9899