Our Care Coordinators and Community Engagement Officers

NCACCH is committed to “Closing the Gap” in the life expectancy of our Aboriginal and/or Torres Strait Islander community through a holistic approach to client health and well being. Primary health care services play a key role in this, by working together we can support services to provide a culturally appropriate service delivery to our community and work together to “Close the Gap”.

Our Care Coordinators provide support to accredited and non-accredited General Practices relating to the Closing the Gap initiative, including:

• Understanding and accessing the benefits under the PIP – Indigenous Health Incentive (PIP-IHI)
• Understanding the PBS Co-Payment Measure
• Explanation of MBS item numbers relevant to the PIP-IHI
• Advice on improving self-identification processes for Aboriginal and Torres Strait Islander patients
• Advice and assistance about developing/improving recall systems for Aboriginal and Torres Strait Islander patients for 715 health checks and PIP-IHI re-registration
• Cultural Awareness Training and resources to create a culturally safe practice environment
• Information about eligibility for accessing;
• NCACCH Chronic Disease Management Program
• NCACCH Services
• Contribute to improving health outcomes for Aboriginal and Torres Strait Islander people with chronic health conditions through better access to coordination, multidisciplinary care, and support for self-management; and
• Improve access to culturally appropriate mainstream primary care services (including but not limited to general practice, allied health and specialists) for Aboriginal and Torres Strait Islander people.
• Register for a Medicare card if you don’t have one
• Support clients that may face barriers to access services and attend appointments

If you would like a visit to your Practice and speak with General Practitioners, relevant staff and/or chronic disease nurses, please call on 5346 9800 or email admin@ncacch.org.au

Our Community Engagement Officers provide support to community by:

• Delivering health-related events and campaigns
• Provide regular engagement and support for NCACCH clients and community members
• Delivery of community programs e.g. Men’s Group/Women’s Group
• Delivery of school based programs like Back on Your Feet mentoring Program, Yarn Up Nutrition Program, Health Screening events and Playgroup activities
• Develop and maintain strong networks and relationships with organisations and providers in the region
• Tackling Indigenous Smoking (TIS) initiatives including the Djum Baal school challenge, anti-smoking pop-up stalls and other Tackling Indigenous Smoking-related events and activities designed to support community to quit smoking or prevent the uptake of smoking
• Provide cultural support to GP practices within our service area.

If you would like our Community Engagement Officers support, please phone 07 5346 9800 or email: admin@ncacch.org.au

Sunshine Coast HEAD OFFICE
Phone: (07) 5346 9800
Fax: (07) 5346 9899
Office Hours:    Monday to Thursday 9.00am – 4.30pm, Friday 9.00am – 3.00pm

Gympie Aboriginal Medical Service (AMS)
NCACCH Gympie
Phone: 07 5329 5872
Fax:      07 5329 5873
Office Hours: Monday – Friday 8.30-4.30pm